Deleting an Enpass account
Enpass does not retain user data. While Enpass users are asked to register by providing an email address, your Enpass account is used only for...
- Registering your copies of Enpass
- Recognizing your subscription in order to provide paid features
When an Enpass account is deleted from within the app, paid features will remain available only on the device that was used to purchase Enpass Pro/Premium. The Enpass app on your other devices will revert to the unregistered, free version of Enpass.
Note: Deleting your account does not cancel your Enpass subscription.
When you delete your Enpass account, the following information will be erased from Enpass servers:
- All information you provided when registering your Enpass app
- All data related to your Enpass license
The following data remains under your control, and would need to be deleted separately:
- Enpass data stored on your devices
- Enpass vaults stored in your cloud accounts
To delete your Enpass account from within Enpass for iOS or Android:
- Go to Settings and tap on your registered email address.
- In the Account screen, tap Delete Account.
- In the confirmation screen, tap the Delete Account button.
- In the warning overlay, tap Delete.
To delete your Enpass account from within Enpass for Mac (downloaded from the Mac App Store):
- Go to Settings > General.
- Click View Details to the right of your registered email address.
- In the Account screen, click Delete Account.
- In the confirmation screen, click the Delete Account button.
- In the warning overlay, click Delete.
Not sure if your Enpass app came from the Mac App Store? Check in the Enpass menu > About Enpass. If you see "Mac App Store" below the version number, you can delete your account with the instructions above.
To delete your Enpass account with other versions of Enpass: