Troubleshooting Wi-Fi Sync

Wi-Fi Sync in Enpass is a bit complicated, and its functionality depends on your network setup, software, and OS configuration. Based on these factors, you may face some challenges in setting it up flawlessly.

A few of common problems could be:

• Enpass mobile app keeps trying to connect to the server after scanning the QR code.
• The computer running as the Wi-Fi Sync Server is not visible while setting up Wi-Fi Sync manually.
• Changes to items in the synced vault are not reflected across all synced devices.
• Some vaults added to the Wi-Fi Sync Server are not visible on other devices.

Try these basic steps to troubleshoot these issues:

• Ensure all your devices are connected to the same Wi-Fi network.
• Disable and re-enable Wi-Fi on all the devices.
• Restart the Server computer and the affected devices.
• Make sure the clocks on all devices are set to the same time and date (or set all the clocks to automatic).
• Restart your wireless router.
• Stop and re-start Wi-Fi Sync Server on Server computer.

Related topics

• Sync and access Enpass data on all devices
• Wi-Fi Sync code mismatch error while verifying server during manual set up
• Wi-Fi Sync Error Could not connect to the Wi-Fi Sync Server
• Wi-Fi Sync error No vault is available for syncing over the local network